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Service Coordinator

Service Coordinator

Southampton, Hampshire

Our Service Coordinators within the Southampton team ensure that we provide top level customer service not only to our clients but also our engineers, subcontractors and colleagues. They are outstanding communicators, who work as part of a dedicated customer call-centre to ensure all jobs are progressed in a prompt and timely manner.

About Us

Rushlift is a leading national provider of contract hire, fleet management and servicing of materials handling and aviation support equipment. As part of the Doosan Corporation, we know that our people are our greatest asset and the key to our future. Our goal is to develop and grow alongside society, as a trusted and trustworthy partner.

What You’ll Be Doing

  • Dealing with high calibre customers, over the phone, maintaining professionalism at all times
  • Ensuring there is effective communication with the customers, suppliers and internal departments
  • Responsible for chasing the progress on repairs to reach deadlines
  • Raising jobs, costing jobs, invoicing, and all other ad-hoc duties associated with service controlling
  • Ensuring the highest level of customer service is carried out at all times

What We’re Looking For

  • Service Advisory experience, preferably with some mechanical technical knowledge
  • The ability to cope under pressure whilst maintaining a professional attitude at all times
  • A dynamic, positive, confident, self-motivated attitude and a team player
  • Must be passionate about customer care and confident in providing excellent customer service
  • Must be computer literate to an intermediate level using systems including Microsoft Office
  • This position requires flexible working to include shifts to cover the opening hours of Mon – Fri 07:00 – 18:00 & Sat 08:00- 12:00. Bank holidays to be covered on a rota based system

What You’ll Get From Us

  • Competitive Salary
  • Contributory Pension Scheme
  • 23 days holiday excluding bank holidays

What Happens Next?

If you’d like to be considered for the role, we’d love to hear from you. Just send us your CV with a covering note stating salary expectations.

Once you have completed your application, our Recruitment Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage.

Rushlift is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

  • Please upload your CV in a Microsoft Word format.

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Doosan Forklifts

12 Kilvey Road, Brackmills Industrial Estate Northampton, Northamptonshire
Phone: 01604 825600